At Victor Hugo Spa, we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable French law. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us through our forms.
1. Data We Collect
When you fill out our contact form, we collect the following mandatory fields: your name and your email address. These details are necessary to respond to your inquiry. If you choose to include other information in your message, it will also be processed as part of your communication with us.
2. How We Use Your Data
We use your data solely for the purpose of responding to your inquiries and providing you with the information requested. Your data will not be used for marketing purposes without your explicit consent.
3. Cookies and Analytics
Our website uses cookies essential to the functioning of WordPress and its plugins. Additionally, we use Google Analytics to gather anonymized data on website traffic and performance to improve our services. You can disable cookies in your browser settings at any time.
4. Booking Redirection
All bookings are redirected to Lodgify, our booking platform. Lodgify is responsible for handling all booking-related data. Please refer to Lodgify’s Privacy Policy for more information about how your booking data is processed.
5. Data Storage and Hosting
Our website is hosted by IONOS, located in France (7 place de la Gare, 57200 Sarreguemines). Your personal data is stored securely on servers located within the European Union.
6. Data Retention
We retain your personal information only for as long as necessary to respond to your inquiries or to comply with legal obligations. After this period, your data will be securely deleted.
7. Your Rights
In accordance with the GDPR, you have the right to access, rectify, or delete your personal data. You may also request the restriction of processing or object to processing. To exercise these rights, please contact us directly via the contact form on our website.
8. Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact us via our website’s contact form.